Your wonderful agents are ready to help your customers...

They need a lot of information to be able to assist.

After asking the customer many questions and steps to take they lose patience. And they do NOT want to install TeamViewer or anything.
Unfortunately they can get like this.

We don't need the user to install anything.

NAO can make the support call much shorter and get information painless for the customer.

Happier customers and shorter support calls make the boss happy...and the agents,too.

And increased profit is nice as well.