NAO The New Way to Service Customers for MSPs and
call centers
Unlimited customer licensing
Your tech support will never be the same.
Unlimited PC audits and customers. USD $5.00 per day per workstation.
Resolve more issues on the first call with NAO
Cut your time on phone with a customer by as much as 50%
Increase number of calls your agents can take without increasing their workload
Improve your customer satisfaction level
Use TeamViewer or Microsoft Quick Assist? NAO expands what you can do to collect fast and complete computer hardware and software details.
WHO IS NAO FOR?
If you are a call center where you agents need to get information on a customers’ Windows PC, you need NAO. Here's how nao how we can make your call center happier and more productive.
If you are a Managed Service Provider (MSP) and have a need to get information on customer PCs without a site visit or installing anything at their site, you need NAO.
Also, bear in mind, there are a lot of people who do not have, nor want, TeamViewer. What we do can most times get what you need in less time, so double bonus.
WHY NAO IS UNIQUE
To get comprehensive information on any Windows PC anywhere, the customer does not need to install anything or need to know more than how to click one button and email a file. And it takes just seconds for them to do so.
They go to a web page, click to download and run.The NAO audit tool obtains full hardware and software details, Event Log entries, Windows Update status, and much, much more. Results are saved as an encrypted audit report. This is crucial. The results cannot be tampered end-to-end.
NAO REPORTS ARE EASY TO USE AND MANAGE
Drag and Drop or open from the standard Windows file dialog. Done!
All audits are uniquely named so you can keep them for reference if you so choose.
Contact us for more information and to get a 100% functional free license good for 30 days.